Fair and transparent refund procedures for our subscription services.
Last updated: December 2025
At vipsubscription.Pk, we understand that subscription services must work as promised. Our return policy ensures you receive fair compensation if services don't meet expectations or experience technical issues.
Available when service is completely non-functional from our side or not delivered within 24-48 hours.
Timeframe: 100% refund if claimed within 48 hours of purchase
When service stops working before the subscription period ends, we calculate refund based on remaining days. and Note: only eligible when issue is from our ends.
Formula: (Remaining Days ÷ Total Days) × Purchase Amount
Alternative to refund: We provide additional service time equal to the downtime period if the issue is on our end.
Example: If a ABC account is not delivered on the date of your purchase due to an issue on our end, the subscription period will start from the day it is provided, or we may extend your subscription for the days it was not active.
Most refund requests are processed within 24-48 hours. We aim to resolve issues quickly and fairly.
Email us with your order details and issue description
We verify the issue and determine the appropriate solution
Refund processed or service extended within 48 hours
24-hour guarantee for account delivery. Partial refunds for mid-period service interruptions from our end.
Connection issues resolved within 12 hours or full refund available.
Case-by-case evaluation based on service provider policies and technical feasibility.
Our customer support team is available 24/7 to help resolve any issues quickly and fairly.
Email Support
info@vipsubscription.pk
Phone Support
+923254790434
Response Time:We typically respond to refund requests within 2–4 hours during business hours. Requests submitted outside business hours may take up to 10–15 hours